News & Events

Lunch with Our CEO: A Recipe for Connection and Insight

We believe that the best ideas don’t always emerge from formal meetings or meticulously crafted PowerPoint presentations. Sometimes, they come from informal and unplanned conversations.

Partner with Confidence: Our Accreditation Advantage

When you’re considering outsourcing, the security of your data is paramount. That’s why we’re excited to share that we’ve once again achieved ISO/IEC 27001 and PCI DSS accreditation, demonstrating our commitment to the highest standards of information security and data protection.

The New Step Change Outsourcing Website is LIVE!

Our brand new website is here – after a week of activity behind the scenes we were delighted to GO LIVE! with our brand new website on Friday 19th April. The project has been managed in-house by our marketing and IT teams and we think it is a shining example of the innovation and skills we have in our team.

Our annual conference: Looking ahead to an exciting year of growth in 2024

In January we held our annual conference, where we brought the whole team together to celebrate the successes of 2023 and to share our ambitious plans for growth in the year ahead. The event was a huge success and the room was buzzing with energy, team spirit and a shared vision for the future.

Forging A New Strategic Partnership: Welcoming a New Client DAZN

We are thrilled to announce a partnership with DAZN, the world’s largest, fastest-growing sports streaming service, as their UK retention partner.

Celebrating 14 Years of Growth and Resilience: Looking back, looking forward

14 years ago, fuelled by passion and determination, we embarked on a journey to build something meaningful. As we celebrate our 14th year we look back on the milestones, challenges, and triumphs that have shaped us into the thriving business we are.

New Step Change Outsourcing Office in Stevenage: Looking to the future in our new workspace

This year we will celebrate three years in our ‘new’ location. In 2021 we made a strategic move to enhance the space we work in with a move to new offices in Stevenage. Our offices are designed to meet the evolving needs of our growing business combining comfort, technology, convenience, and flexibility.

Introducing Our Exciting Job Shadowing Scheme: Unlocking New Career Horizons

At our 2023 conference, we unveiled a brand new Job Shadowing Scheme, an exciting initiative designed to give our team members insights into different roles and opportunities to explore potential career development opportunities.