Sending a job offer is just the start. We understand that those initial days in a new role shape the future, and we make sure our new team members feel supported and integrated into our team from day one.

In the first few weeks, new joiners get involved in both training and social activities, allowing them to fully learn the job and immerse themselves in our culture. And when they’re fully prepared, they transition to handling phone calls, all the while receiving ongoing guidance and feedback from their dedicated Team Leader.

Beyond formal training, we know how important it is to build strong relationships within the team. That’s why we incorporate social events to help our new team members form personal and professional connections. From a casual check-in on their first day to a relaxed get-together for drinks on day four, and a fun-filled donut day on day ten, each touchpoint is carefully crafted to foster a supportive and inclusive environment. These interactions not only help us gauge how our new recruits are adjusting but also set the tone for a work environment where hard work and fun go hand in hand.

Our commitment doesn’t end there. We maintain regular check-ins at 4, 8, and 12 weeks, ensuring ongoing support and feedback to help everyone be the best they can and celebrate successes. From the outset, we create a culture of openness and continuous improvement. With this approach, we eliminate surprises and ensure that everyone has everything they need to thrive.