Corporate Social Responsibility

At Step Change Outsourcing, we are committed to delivering our services in an ethical and professional manner.

We always operate with a strong sense of integrity, critical to maintaining trust and credibility with our clients and employees.

We strive to review and continuously improve our Corporate Social Responsibility Programme.

Our Vision

Our workplace is fully engaged with the local community and prioritise operating in an ethical, responsible and sustainable manner. Making us a great place to work and partner with.

Our Mission

To promote an ethical, responsible and sustainable ethos that encourages us to continually improve on our internal and external corporate social responsibility activities and initiatives and the awareness of what we do and how we impact our local community.

Key Focuses

- To make a positive contribution to our local community and encourage our employees in taking on social responsibilities.

- Regular involvement with charities, particularly within our local community.

- Ethical sourcing and suppliers.

- Ensure there is no modern slavery in our supply chains or in any area of SCO.

Our Objectives

Charity

We will continue to support local charity initiatives, getting involved in a minimum of 4 events per year e.g. local hospital Easter egg drive, toy drive, food banks, charity bake sales etc.

Environment

We will continue to monitor our carbon emissions and aim to reduce our footprint, this includes working with our facilities manager to support with their initiatives.
We will continue to reduce the use of plastic within SCO
We will continue to be a paperless office.

Suppliers

Use ethical and where possible, local suppliers

Measuring Success

We will continually monitor our objectives and hold an annual review of our CSR program to ensure we are effectively making progress towards fulfilling our mission.

About
Step Change Outsourcing

Founded in 2009, Step Change Outsourcing provides outsource solutions for customer engagement campaigns on the phone and online.

Working with some of the UK’s best known brands, we are experts in acquiring and retaining customers by providing sales campaigns as well as delivering brilliant results.