SCO for Growth: Creating more job opportunities in our local community
June 2024
We are pleased to announce we are expanding with an existing client, enabling us to provide more jobs and career opportunities within our local community.
Over the past 14 years we have become established experts in delivering sales, retention and customer engagement campaigns, and following two years of dedicated investment in technology, infrastructure and leadership we are ready to use our experience as a foundation for growth.
This is fantastic news for us here at SCO – showcasing how hard everyone is working and recognition from our client that they trust the services we provide for them day in day out.
At SCO we’re driven to succeed and see every challenge as an opportunity. We are passionate and dedicated to being brilliant at what we do – we won’t rest until we’ve done everything, we can to deliver the best results.
We are proud of the growth this gives us and to the local community in the current climate. We provide full training, coaching and the right environment for people to thrive; and our, excellent eNPS score of +60 (extracted from our engagement survey), tells us that we are doing a good job of getting the right people who work well together.
We are at a pivotal point in our business journey, having strengthened our leadership team with senior appointments who bring vast experience and capability, which brings ambition. We have invested in our infrastructure and have established a technical solution that can be scaled quickly. There is space within our offices to expand, and our focus now is on making sure that we can grow our business and retain our unique qualities and personality.
We look forward to this next period of growth and what else the future brings at SCO.
About
Step Change Outsourcing
Founded in 2009, Step Change Outsourcing provides outsource solutions for customer engagement campaigns on the phone and online.
Working with some of the UK’s best known brands, we are experts in acquiring and retaining customers by providing sales campaigns as well as delivering brilliant results.
14 Cavendish Road
Stevenage
Hertfordshire
SG1 2DY
What three words:
family.tries.sugars
Phone: 01438 989 234
Company registration number:
06330387