Every business has a story to tell, but what happens behind the scenes to bring that story to life? Social media, campaigns, internal comms, the stories that shape how SCO is represented— there’s one team behind it all. For this Spotlight, we sat down with our Marketing & Communications team to find out what that actually looks like day to day.

Q: You work across a lot of departments, teams and clients. What’s that variety like day to day?

“It keeps things interesting! One minute we might be on-boarding a new client campaign, the next we’re sitting down with the Training team to understand a new initiative they’ve launched, and after that we’re drafting something for internal comms that needs to land with 300+ people. No two days really look the same, and that variety is one of the best parts of the job.”

Q: Is there a recent piece of content you’re especially proud of, and why?

“Launching our first internal company newsletter has to be up there. It’s such a simple thing, but it’s made a real difference in keeping everyone connected — people genuinely look forward to it being posted, and it’s become a nice, consistent way for the whole business to feel in the loop with what’s going on across different teams, not just their own.”

Q: With so much of the business centred around sales and the achievements that come with it, how do you spot the stories and achievements worth sharing?

“It usually starts with a conversation. Someone will mention something — a new process that’s working really well, a milestone, or a team that’s surpassed a target — and we find ways to celebrate that, whether it’s a newsletter shoutout, mention on LinkedIn, a feature on the website, or a round up on our socials. We enjoy celebrating small wins just as much as the big ones — it’s the best way to make sure good work doesn’t go unnoticed.”

Q: What’s something about SCO’s culture you wish more people outside the company knew?

“I hope this already comes across on our socials, but it really is how amazing our people are. Every team, every department, has people who go above and beyond. There’s so much more going on day to day that we don’t get to share, and I’d love for people outside SCO to see just how much heart there is across the whole business, not just in the moments we happen to capture.”