The time and effort dedicated to training and coaching is at the heart of SCO’s success to date. At SCO we offer a training led model that ensures our clients customers get the very best service, whilst delivering profitable campaigns. We provide in-house tailored learning sessions that align with both the individual and organisational goals.

Our bespoke training programme helps our team acquire new skills, refine existing ones and remain compliant, therefore, consistently providing great quality calls and delivering exactly what our clients want us to do. Last year, we delivered over 15,000 hours of classroom training giving our people all the skills and tools they need to achieve their full potential.

Our training programme allows our teams to collaborate and learn together, as well as on a one-to-one basis. The training is specific to our organisations processes meaning faster knowledge application, enabling them to immediately apply what they’ve learned to enhance their performance.

At SCO we understand that by fostering a culture of continuous learning; in-house training can boost employee confidence, enhance job performance and increase job satisfaction.