At Step Change Outsourcing, we know leadership development plays a vital role in building our culture and values. That’s why we’re proud to launch our new Leadership Development Programme, designed to help every one of our Team Leaders grow, develop and thrive.

Our Training Team will deliver a range of courses designed to equip Team Leaders with the skills and knowledge they need to grow and succeed in line with our recently launched Team Leader Competency Framework. The framework provides a clear structure for evaluating performance across core competencies that reflect what effective leadership looks like at SCO. Therefore, by having a Leadership Development Programme alongside our framework for progression, our leaders gain:

• A transparent view of their current strengths and development areas
• Opportunities to build the skills and behaviours that matter most for the future and their leadership journey
• A clear structure to guide effective leadership growth at SCO

By investing in our leaders, we’re investing in our sales team, clients and future. This programme marks a significant step forward in ensuring we have the right leadership talent to support our teams and drive long-term success.