The Marketing & Communications team is responsible for ensuring all marketing and communication materials, both online, offline, internally and externally are planned, developed and executed brilliantly to support the SCO brand.
This is a crucial role which centres on supporting the Planning, Governance and Communications Director in building the marketing & communication plan, which you will play a pivotal role in delivering.

Main Responsibilities:

• Support the Planning, Governance and Communications Director by conducting research to identify new ideas and staying informed about industry trends
• Developing and expanding our social media presence to strengthen brand awareness and support client development & recruitment efforts
• Creating compelling digital content for both internal and external audiences that reflects our mission, values, and tone of voice
• Managing the Step Change Outsourcing website, including writing SEO-friendly content, optimising images, and ensuring the site remains functional and user-focused

• Collaborating with the Learning & Development team to create engaging, interactive training materials that enhance the employee learning experience
• Assist in new project launches & supporting alignment and integration of campaign activity across all brands

• Plan and implement employee programs focused on wellbeing, engagement, and incentives to foster a positive workplace culture
• Implement a range of offline communication activities, including coordinating in-house photo shoots, creating visual assets, and producing marketing literature and collateral

• Ensuring brand consistency across all marketing materials and internal communication channels by adhering to established brand guidelines

• Communicating with a variety of key stakeholders both internally and externally

• Providing operational support through internal event coordination

What’s in it for you?

• Salary £24,603.15
• After successfully passing probation, you have the opportunity to earn a bonus of £50 per month subject to completion of monthly objectives
• Profit Share scheme – where you automatically enrol for a share of the company’s annual profit
• Working for a Sunday Times Top 100 Company.
• 28 days annual leave inclusive of bank holidays – with the opportunity to gain additional two days though our Increased Holiday Entitlement Scheme
• EE Friends & Family discount
• Free Employee Assistance Programme
• Pension contribution
• Excellent career progression giving you the chance to continually develop, learn key business and leadership skills within our organisation 
• Free on-site parking
• Canteen on-site

Skills and Experience:

• A degree in English, Marketing, Communications, Digital Media, or a related field.
• Previous experience in a marketing agency or within an in-house marketing, digital, or communications team is preferred

• Knowledge of digital tools such as Canva, Adobe Suite, Google Analytics & Meta Business Suite
• Solid understanding of marketing strategy, planning, and execution
• Exceptional attention to detail with a strong focus on quality and accuracy.
• Excellent organisation skills
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
• Have excellent communication skills, both verbal and written

• High proficiency in using PCs and digital platforms, including social media channels such as Facebook, Instagram, TikTok, and presentation tools like PowerPoint
• Experienced in copywriting and digital content creation, with a strong ability to develop clear & engaging material
• Familiar with current marketing technologies and digital trends.
• Good understanding of SEO principles and techniques.

• Excellent interpersonal skills with the ability to build and maintain strong working relationships.
• Continually display reliability and professionalism at all times

This role is a full-time position, 38.75 hours per week.
Mon-Thurs 09:00-18:15, Fri 09:00-15:45.
This role is office based.