Full time position available
To lead a team in the delivery of the sales campaigns for our clients. As a Team Leader you will have a designated team with responsibilities of meeting campaign targets.
• You will be managing and leading a high performing telesales team, working alongside other Team Leaders to manage the performance of a particular sales campaign. You will be responsible for your team and their performance
• You will be accountable for the delivery of monthly KPI’s set by our clients to ensure we deliver the best possible sales performance and service
• You will be leading a team by engaging and motivating them, regularly coaching and supplying feedback, as well as supporting HR admin directly for your team
• You will work closely with the Operations Director to support the overall operational management particularly within your sales campaign and help achieve overall business objectives
• You will work closely with all stakeholders of the business to support with achieving all KPI’s and metrics set
• You will be expected to deliver and lead by example as a manager within our business, implementing SCO policies and procedures and being a pioneer for change
What’s in it for you?
- Working for a Sunday Times Top 100 Company
- Salary £26,053 + performance based bonus scheme (OTE on average £450 per month)
- Profit Share scheme – you automatically enrol for a share of the company’s annual profit
- £1000 Welcome Bonus
- BT & EE discount
- 20 days annual leave + paid bank holidays
- Opportunity to earn more money through overtime shifts
- Pension contribution
- In-house training programme to develop your skillset
- Career progression opportunities available
Skills and Experience:
- Previous managerial/supervising experience
- Excellent written and verbal communication skills
- Computer literate
- Be confident, enthusiastic and resilient
- Be able to show reliability and leadership skills
- You are eager and willing to learn new skills
This role is a full time position, 40 hours per week.
Mon-Thurs 08:45-18:15, Fri 08:45-15:45.
This role is office based.
Feel free to be in touch to learn more about how Step Change Outsourcing can help you reach your goals.