Meet the Team - Step Change Outsourcing

Cherrelle

Senior Quality Manager

Declan

CEO

Jordan

Training Manager

Danielle

HR Advisor

Steve

Sales Operation Manager

Beth

Marketing & Comms Manager

Tom

IT Manager

Rhys

MI and Dialler Manager

Luke

Recruitment Manager

FOLLOW OUR ADVENTURE

stepchangeoutsourcing

𝐈𝐬 𝐢𝐭 𝐜𝐨𝐦𝐢𝐧𝐠 𝐡𝐨𝐦𝐞 𝐟𝐨𝐫 𝐒𝐂𝐎?

Could our Step Change Outsourcing team be the next England team?! ⚽️

It’s been great to get together training ahead of the BT Consumer Cup Tournament.

#btconsumercup #itscominghome #scounited #BT #EE #SundayTimesTop100 #bestcompanies #herts #stevenage #sales #culture #engagement #teammates #ourpeople #ourpeopleareourbrand #ourpeoplemakethedifference

𝐀𝐭 𝐒𝐭𝐞𝐩 𝐂𝐡𝐚𝐧𝐠𝐞

𝐀𝐭 𝐒𝐭𝐞𝐩 𝐂𝐡𝐚𝐧𝐠𝐞 𝐎𝐮𝐭𝐬𝐨𝐮𝐫𝐜𝐢𝐧𝐠 (𝐒𝐂𝐎) 𝐨𝐮𝐫 𝐛𝐞𝐬𝐭 𝐚𝐬𝐬𝐞𝐭 𝐢𝐬 𝐨𝐮𝐫 𝐩𝐞𝐨𝐩𝐥𝐞.

But don’t just take our word for it… we have been accredited 3 stars by @bestcompaniesltd .

What is a 3 star accreditation from Best Companies?

This 3 star accreditation is the highest standard of workplace engagement, representing organisations that truly excel. This accreditation reflects world class levels of workplace engagement and is based entirely on our employees feedback.

We are immensely proud of this accreditation and continue to focus on maintaining the highest levels of workplace engagement across our organisation.

#greatplacetowork #bestcompanies #sundaytimestop100

𝗢𝘃𝗲𝗿 𝗮 𝗬𝗲𝗮𝗿 𝗢𝗻 I

𝗢𝘃𝗲𝗿 𝗮 𝗬𝗲𝗮𝗿 𝗢𝗻

It's crazy to think that over three quarters of our teammates have been working from home for over a year now.

We are hugely grateful for everyone in our team for playing their part to keep one another safe, whilst continuing to help our clients customers during the pandemic.

Hopefully it will not be too much longer until we can see all our teammates face to face again and return to normality when it is safe to do so.

Here are some of our amazing teammates who have continued to work from home. Thank you for all your hard work and dedication 👏🏻

#workingfromhome #covid19 #ourpeople #sales #EE #BT #Tracker
#CareerDevelopment #CareerOpportunities #Sales #Training #Coaching #Mentoring #Academy #BestCompaniesToWorkFor #Progression #Culture #Engagement #Management #Hitchin #Herts #newoffice #newhome #stevenageoffice #wellbeing #culture #progressioniskey #sundaytimestop100 #bestcompanies #bestcompanies2020

𝐍𝐞𝐰 𝐎𝐟𝐟𝐢𝐜𝐞 𝐕𝐢𝐬

𝐍𝐞𝐰 𝐎𝐟𝐟𝐢𝐜𝐞 𝐕𝐢𝐬𝐢𝐭

This week some of our teammates headed over to our new office to take a look around our new home!

It’s not long now until you’ll be seeing branded walls, furniture and our people working in there. We can’t wait!

#CareerDevelopment #CareerOpportunities #Sales #Training #Coaching #Mentoring #Academy #BestCompaniesToWorkFor #Progression #Culture #Engagement #Management #Hitchin #Herts #newoffice #newhome #stevenageoffice #wellbeing #culture #progressioniskey #sundaytimestop100 #bestcompanies #bestcompanies2020

𝐓𝐡𝐢𝐬 𝐰𝐞𝐞𝐤 𝐰𝐞 𝐜𝐚𝐮𝐠𝐡𝐭 𝐮𝐩 𝐰𝐢𝐭𝐡 𝐚𝐧𝐨𝐭𝐡𝐞𝐫 𝐧𝐞𝐰 𝐦𝐞𝐦𝐛𝐞𝐫 𝐨𝐟 𝐭𝐡𝐞 𝐒𝐂𝐎 𝐭𝐞𝐚𝐦, 𝐃𝐚𝐧𝐢𝐞𝐥𝐥𝐞, 𝐨𝐮𝐫 𝐇𝐑 𝐀𝐝𝐯𝐢𝐬𝐨𝐫.

“I joined the Step Change team just 3 weeks ago and absolutely love the great atmosphere here. What appeals to me is the way Step Change looks after their teammates and promote from within, plus the added benefits of the bonus scheme and incentives. �I'm really looking forward to helping our great team of Managers get the best out of our people across the business and help play a part in the company growing”

#wellbeing #culture #apprenticeships #progressioniskey #sundaytimestop100 #bestcompanies #bestcompanies2020 #HR #personaldevelopment

𝐇𝐞𝐫𝐞 𝐚𝐭 𝐒𝐭𝐞𝐩 𝐂𝐡𝐚𝐧𝐠𝐞 𝐎𝐮𝐭𝐬𝐨𝐮𝐫𝐜𝐢𝐧𝐠, 𝐰𝐞 𝐬𝐭𝐫𝐢𝐯𝐞 𝐭𝐨 𝐜𝐨𝐧𝐬𝐭𝐚𝐧𝐭𝐥𝐲 𝐬𝐮𝐩𝐩𝐨𝐫𝐭 𝐨𝐮𝐫 𝐭𝐞𝐚𝐦𝐦𝐚𝐭𝐞𝐬 𝐛𝐲 𝐜𝐨𝐚𝐜𝐡𝐢𝐧𝐠 𝐚𝐧𝐝 𝐝𝐞𝐯𝐞𝐥𝐨𝐩𝐢𝐧𝐠 𝐭𝐡𝐞𝐦 𝐭𝐨 𝐞𝐧𝐚𝐛𝐥𝐞 𝐭𝐡𝐞𝐦 𝐭𝐨 𝐫𝐞𝐚𝐜𝐡 𝐭𝐡𝐞 𝐧𝐞𝐱𝐭 𝐬𝐭𝐞𝐩 𝐢𝐧 𝐭𝐡𝐞𝐢𝐫 𝐜𝐚𝐫𝐞𝐞𝐫 𝐰𝐢𝐭𝐡 𝐮𝐬.

* We provide the best possible development tools to our people. Last year, we delivered over 13,000 hours of in-house training as well as in-role coaching by our outstanding Team Leaders, ensuring our people continue to fulfil their potential.

* We have an in-house training programme and have developed career paths for everyone within the organisation.

* Our people and the way we develop and train them is fundamental to our continued success. We invest heavily in ensuring our people receive excellent training and coaching to optimise their performance on any campaign.

“Personal development is a major time-saver. The better you become, the less time it takes you to achieve your goals” – Brian Tracy

#CareerDevelopment #CareerOpportunities #Sales #Training #Coaching #Mentoring #Academy #BestCompaniesToWorkFor #Progression #Culture #Engagement #Management #Hitchin #Herts #wellbeing #culture #apprenticeships�#remitgroup #progressioniskey #sundaytimestop100 #bestcompanies #bestcompanies2020

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