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  • About Us
  • Meet the Team
  • Join the Journey
  • Our Services
  • Contact Us
  • About Us
  • Meet the Team
  • Join the Journey
  • Our Services
  • Contact Us

Jenny

Quality Manager 

Declan

CEO

Jordan

Training Manager

Natalie

HR & Quality Exec  

Steve

Sales Operation Manager 

Beth

Marketing & Comms Manager

Tom

IT Manager

Rhys

MI and Dialler Manager

Luke

Recruitment Manager

Get in touch

FOLLOW OUR ADVENTURE

stepchangeoutsourcing

Our Culture, Our People!

stepchangeoutsourcing
𝗪𝗵𝗮𝘁 𝗮 𝘆𝗲𝗮𝗿 𝟮𝟬𝟮𝟬 𝗵𝗮𝘀 𝗯𝗲𝗲𝗻! 

• The year we were recognised as a Sunday Times Top 100 company
• To be precise... the 3rd Best Small Company to work for!
• We were able to work from home meaning we could keep jobs safe
• We were able to hold a strategy meeting with the Senior Leadership Team, so we can plan for the future and take our business to the next level
• We secured new premises that are even bigger and better, ready for us to continue to grow!
• And to finish the year, our teammates were able to share some of the years profit via our Profit Share scheme! 💷

𝗧𝗼 𝗮𝗹𝗹 𝗼𝘂𝗿 𝗮𝗺𝗮𝘇𝗶𝗻𝗴 𝘁𝗲𝗮𝗺𝗺𝗮𝘁𝗲𝘀, 𝘁𝗵𝗮𝗻𝗸 𝘆𝗼𝘂 𝗳𝗼𝗿 𝗮𝗹𝗹 𝘆𝗼𝘂𝗿 𝗵𝗮𝗿𝗱 𝘄𝗼𝗿𝗸 𝗶𝗻 𝟮𝟬𝟮𝟬... 𝗵𝗲𝗿𝗲’𝘀 𝘁𝗼 𝗮𝗻 𝗲𝘃𝗲𝗻 𝗯𝗲𝘁𝘁𝗲𝗿 𝟮𝟬𝟮𝟭.

𝗛𝗮𝗽𝗽𝘆 𝗡𝗲𝘄 𝗬𝗲𝗮𝗿! 🎉

#weareamazing #2020 #hertfordshire #hitchin #bestcompanies #sundaytimestop100 #bestcompany #culture #jobsecurity #teamwork #bestteam
…And they did it! 🎉 Our teammates have rais ...And they did it! 

🎉 Our teammates have raised over £3️⃣0️⃣0️⃣0️⃣ for @royalbritishlegion 

👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻

Over 27miles completed in one day, with a 6:30am start...what an achievement!

We are immensely proud of what our teammates have achieved 💪🏻

Well done to everyone involved and thank you to everyone who donated to this very worthy cause.

🌺🌺🌺🌺🌺🌺🌺🌺🌺🌺🌺🌺🌺🌺🌺🌺🌺

#royalbritishlegion #britishlegion #poppyappeal #givingback #charityevent #steeplemorden #bassingbournbarracks #hitchwood #bestcompanies #sundaytimestop100 #hitchin #hertfordshire #rbl #charity #everypoppycounts #lestweforget
Today our teammates are walking over 27 miles, to Today our teammates are walking over 27 miles, to raise money for the @royalbritishlegion

They are walking across sites that played a part within World War 2.

The team set off at 6:30am! And are still going strong 💪🏻

🚶🏼‍♀️🚶🏻🚶🏼‍♂️🚶🏻‍♂️🚶🏼‍♀️🚶🏻🚶🏼‍♂️🚶🏼‍♀️🚶🏻🚶🏼‍♂️🚶🏻‍♂️🚶🏼‍♀️🚶🏻🚶🏼‍♂️

If you would like to donate to this very worthy cause, please head to our Just Giving page www.justgiving.com/team/stepchangeoutsourcing

#fundraising #givingback #britishlegion #poppyappeal #ww2 #hertfordshire #bassingbournbarracks #hitchwood #steeplemorden #stepchangeoutsourcing #bestcompanies #sundaytimestop100
IT’S OUR BIRTHDAY! 🎈 • Step Change Outsourc IT’S OUR BIRTHDAY! 🎈
•
Step Change Outsourcing was founded back in 2009, with just 7 teammates...11 years on, we are proud to now host over 100 teammates and have been crowned the Sunday Times 3rd Best Small Company in the UK 🏆
•
Not only this, we have achieved 3 stars from @bestcompaniesltd the highest level of accreditation for workplace engagement and have had the pleasure of being involved in @greatmanagergb with over 30 nominations 🎉
•
Here’s to another year of fantastic achievements as we continue grow!
•
#workanniversary #workbirthday #sundaytimestop100 #bestcompanies #herts #hertfordshire #hitchin #sales #contactcentre #recruitment #engagement #culture #ourpeople
COOK WITH THE CEO 👨🏻‍🍳 • On Wednesday COOK WITH THE CEO 👨🏻‍🍳
•
On Wednesday night, our CEO hosted a cooking class for our team, with Spanish Tortilla on the menu 🇪🇸
•
The social event was a huge success, with all tortillas successfully accomplished 🙌🏻
•
#bestcompanies #bestcompanies2020 #sundaytimestop100 #3rdbestcompany #zooomcookingclass #zoomsocialevent #engagement #culture #hitchin #herts #sales
*Teammate Profile* • • We caught up with one o *Teammate Profile*
•
•
We caught up with one of our Team Leaders, to hear their views on what life is like working from home🏡💻
•
•
Terry has been with the business since 2012, originally joining as a Sales Agent. He then progressed to a Team Leader, a position he has held since 2014.
•
•
Terry said “Adapting to working from home was at first challenging, having to get into a new routine and new ways of working, however it was a smooth transition.
•
My team took to the challenge very quickly and positively, which I couldn’t have asked anymore of.
•
This change has been a great experience to me personally, with both myself and my team having grown and become even more productive and successful; the results have been phenomenal.
•
Regular recognition is part of the foundations at SCO, which makes it all worth while.”
🎉
#SundayTimesTop100 #3rdBestCompany #BestCompanies #bestcompanies2020
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JOIN THE JOURNEY

Visit

18 Market Place, Hitchin, Herts, SG5 1DS

01462 528012

info@stepchangeoutsourcing.co.uk

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